Custom e-Learning Solutions   Successful Business Transformation and Business Process Reengineering requires: that your employees receive communications of key messages understand the new  processes and new tasks develop new skills and competencies to make decisions deal with customers effectively Fact:  Most companies do not have a formalized process for rolling out change in their organizations.  Why leave Change Management and employee skill development to chance?  Use customized e-learning solutions to reach your workforce and provide change management training.   The “Old Way” to Get Key Messages and Training Across to Employees Create a Powerpoint™ slide deck E-mail it to all employees Hope they read it Or   Create a Powerpoint™ slide deck Get on a plane and travel to 24 cities to deliver it The first scenario is very inexpensive but may cost you as there is no way to know how the organization will perform.  The second scenario is expensive and time-consuming.   In both of these scenarios there is no way to know if employees: Understood the key messages Are on board with your changes Have acquired the skills to perform the new way of doing things Fact: Adult learners learn in different ways.                  Does your current e-learning and                 training address their needs effectively? Adult learners are motivated by immediate need.  They may also revisit your training materials often.  They prefer “how to” fact-based lessons and need interaction especially with peers and colleagues to build relevant frameworks.  They prefer self assessment.   They do not learn in the same way, therefore how you teach is as important as what you teach.  Here are three prevalent learning types: Visual: get more value from your training when pictures or movies of a speaker accompany verbal explanation Kinesthetic: do best when they can follow along with an action sequence; prefer hands on learning Auditory: prefer spoken messages but don’t need the speaker present; need to hear themselves speak to remember what they are learning; sound of words for themselves e-Learning is a viable, effective and inexpensive way to deliver education and training that: Provides engaging material in a rich multi-media environment that stimulates your employees Is on a timetable that is convenient for everyone (on-demand versus live formats) Can be started, interrupted, and restarted at the point of interruption by the person taking the training Can be tested to ensure competency in skill acquisition Can be tracked to ensure who is taking and not taking the seminars and who is performing well and who requires further assistance Can be leveraged into on demand help in the employee’s work environment Delivered in a secure environment Can be 60% to 80% less expensive than in person sessions requiring extensive travel budgets An effective e-Learning solution mixes things up to reach more of your audience (e.g. written reports, audio files, multi-media formats) e-Learning is cost effective   The average cost to train a new hire is $4,000 US for non-technical personnel.    The Washington Post (April 24, 2003) reports on the  e-learning experience of Home Depot.   "We think we cut the total time to deliver the instructional material in half, and we believe, based on testing, that we have doubled the retention," said Gary Jusela, vice president of learning at Home Depot.   Batorski Stevens & Associates, Inc. e-Learning Capabilities Batorski Stevens & Associates, Inc. offers e-learning consulting, customized e-learning solutions and hosting of your e-Learning needs through its online e-Learning facilities to clients in a secure Intranet environment. The media can range from: High quality PowerPoint presentations (animated, sound attachment) One way streamed video with synchronized presentation materials Interactive “two-way” chat sessions Captured webcast for viewing at a later time We also have the capability to: Register users, track usage patterns, provide quizzes to measure take up effectiveness, track learners’ progress of required courses.  Batorski Stevens & Associates, Inc. has a full range of e-learning services to enable your change management training needs.

Contact Information   Batorski Stevens & Associates, Inc. Office: (805)-241-1154   Martha M. Batorski – President & CEO (805)-559-4965 martha@batorski-associates.com     Derek M. Stevens – Vice President Management Consulting, Alliances  (805)-427-1366 dstevens@batorski-associates.com     Interactive Online School Coming Soon!     To provide us with your specific e-Learning needs, please respond to our CUSTOMER e-LEARNING PREFERENCE SURVEY.